Retweet That!

If you have spent any amount of time on Twitter, you probably already are seeing that a fair amount of the postings you read from the people you follow are retweets of messages that were originally posted by someone else. Obviously, the retweet is a form of liking or endorsing something. I see a message that resonates with me, and I express my favorable impression by retweeting. But there is probably more to the retweet than that, right? And, shouldn’t I be interested in having other people retweet my Twitter content?

Of course, retweeting content does allow me to endorse other Twitter participants. Retweeting also supports the people I follow on Twitter and lets them know that I appreciate that gems they are putting online for me and their other followers to read. Retweeting also is an easy way (some might call it “the lazy man’s way”) of putting meaningful or interesting content in my Twitter feed without expending much effort – you don’t have to type a single word, just click that retweet button (twice, just so it doesn’t happen by accident) and bingo, someone else’s scholarship, inspiration, or investigative journalism becomes part of your content stream!

In the great karmic swirl of the Twitterverse, retweeting others’ content may also get your own postings retweeted as well, and that can be a very good thing! Think about how this works. When someone who is following me retweets something I have posted, that retweet is seen by all of the people who follow them. This exposes a lot of new people to my thoughts and ideas, and as a result, they have the opportunity to decide to follow me and see everything I tweet in the future. They can also retweet the message they have read which just potentiates the effect and can lead to even greater expansion of my network. Do the math, if I have only 10 followers, but two of them retweet my message, and they each have 10 followers, I have now reached 30 people. If in turn, two followers of each of the second generation groups retweet my note, my reach has now grown to 70! It’s like multi-level marketing without the unpleasant parts.  The retweet feature of Twitter represents the best of viral communications.

If you are sold on the value of having your content retweeted, I’ve got some more good news for you. There are a lot of great suggestions for how to make sure your postings are passed along more often than random chance would dictate, and I am going to share a quick 10 of them with you. Like most “top X” lists, this is hardly exhaustive, and if you want to learn even more strategies, you will find that there is a lot out there on this topic. These just happen to be my own favorites.

  1. Retweet messages from people  you follow (and people who follow you): Nothing encourages others to retweet more than getting their own content passed along. It is one of the golden laws of the Twitterverse.
  2. Have good content on your Twitter feed: Nothing is more likely to result in a retweet than good content. Make sure your tweets are relevant, timely, interesting, and useful. Include images when you can. Tweet about things that match your passion. You are much more likely to be sending compelling messages if you follow these guidelines, and the people who read them will sense that.
  3. Use links to other content: Including a link URL to an interesting study, article, or visual has been demonstrated to encourage more retweets. I’m more likely to pass along a message with an interesting article attached than just a random musing. Placement of the link is important too. Messages with the links toward the end are retweeted more than those with the link at the beginning.
  4. Use hashtags: You know hashtags, those little words or phrases preceded by the “#” symbol that assist people in searching for relevant content or following a thread of related messages. Things like #Ferguson or #bancelebrityselfies and the like. Twitter data suggests that a message with a hashtag gets retweeted about 25 times more frequently than one with no hashtags. Makes it really worthwhile!
  5. Length Matters: Tweets that are too long or too short get retweeted less than those that fall within the sweet spot of being about 70 – 100 characters.
  6. Pick your tweet times: This is a hard one to quantify because different “experts” recommend different times of day. Some think first thing in the morning, some late at night, and some in the heart of the day. And, of course, this is all relative to your audience. If you have a lot of followers spread about the globe, you will be dealing with a moving target. My best advice is to test a few different days and times and then alight upon a schedule that both works for you and seems to result in the best “retweet quotient”.
  7. Put some OOMPH into your message: Studies show that emphasis, such as putting a key word in all caps or adding a couple of exclamation points (really!!) will both draw readers’ attention to your tweet and communicate your own enthusiasm about the message. The more your messages are read, the more they will be retweeted. Do it!!!
  8. Look for and use the “hot” keywords in your Twitter posts: Words most often associated with retweets include you, post, blog, social, media, free, help, follow, top, “check out” and 10 (as in “top 10”, I imagine). Use these words in your tweets and see what happens next.
  9. Tweet about Twitter: Your readers are on Twitter when they read your tweets – they’re obviously interested in the platform. Tweets mentioning Twitter get retweeted three times as often as those mentioning Facebook, Instagram or other social media platforms.
  10. Just ask: Finally, one of the most overlooked but effective way to get your message retweeted is to bluntly ask. “Please Retweet” (or the shorter version “Pls RT”) is 4 to 5 times as effective in getting your message passed along as not asking at all. Amazing!

So, there you are, my 10 best suggestions for garnering retweets on Twitter. If you want to engage more with the Twitterverse, get more followers, gain more readers or customers or just be a more integral part of the social network fabric, try a couple of these. Better yet, try them all. Happy Tweeting!

…and One!

The college basketball season has begun in earnest, and you can watch a half-dozen or more games every night – more on the weekends. One of the things any savvy fan likes to hear is when his team makes a shot and the announcer says “and ONE!” because this means that not only was the basket made, but there was a foul and the team will get a chance for a bonus point. With the advent of the three point shot several years ago, it is now possible for a single player to score four points on one possession.

Let me introduce you to some great free software you should know about if you do anything more sophisticated online other than just surf the web (maybe looking up the College Basketball Power Rankings?). And in the spirit of the season, I’ll offer you a three point shot – and One!

We’ll start with what my friend and colleague John Lester calls “The Holy Trinity”. These are the three must have tools you should get if you work with documents and scripts, videos, or audio – whether you are building a website, an online game, or otherwise creating something digital. By the way, you should definitely check out John’s blog “Be Cunning and Full of Tricks” for tutorials and musings on virtual reality, online learning, community development and many other topics

One of the best things about all of these tools is that they are absolutely free to download and use. That, and the fact that they just work really well! You might consider each of these tools a form of disruptive innovation in the most classical sense, as they each offer a tool that has essential features that most people need and use, without the “feature bloat” and attendant cost of other well-known software tools.

Audacity is a high-quality, easy to use sound recorder and editor. With Audacity, you can record your own audio files, record things you are hearing through your computer, convert tapes or records (remember records?) into digital sound files, edit a wide variety of types of audio files, and import, export, cut, copy, dub, splice, loop and transform sounds on your computer. It’s like having your own sound studio at your fingertips. In fact, many professional musicians use audacity in their work. This is “live software”, the developers continue to improve it. The most recent version (Audacity 2.0) has a noise removal feature, so if you are making a recording and there is some background sound bleed-in, you can slice it out to get a better finished product.

For the video crafters, the program to get is the VLC multi-media player from videolan.org. The program runs on all of the major platforms (Windows, Mac OS X, Android, Linux, Ubuntu, etc.) and plays most types of multimedia files, including MP3s, DIVX, FLV – well it might be easier to list what it doesn’t play, although I’m not sure there are many candidates for that category. VLC can be your go-to player for DVDs, Audio CDs, and other media as well. With VLC, you can also import media in one file format and export it in another when your needs require a specific format. It’s also easy to use, so if you have had bad experiences with other media player software in the past, you really owe it to yourself to check this out.

Rounding out the Trinity is Notepad ++ (Notepad plus plus) which you can download here. N++ is a source code editor and advanced text editor (think replacement for the more traditional and widely known Notepad that probably came on your computer) that packs a lot of power without taking up much space or using many resources – they brag about reducing carbon emissions! It is available with translations into over 70 languages. N++ has been in continuous development for over 10 years and keeps getting better. Programmers love its source code editing features, including syntax highlighting, brace and indent highlighting, macro recording and other tools that work with over 50 programming and markup languages. Anyone who uses a text editor or notemaking tool will like the drag and drop feature, the ability to do split screen editing, find and replace, bookmarking and shortcut keys. I’ve only just discovered this great little tool but I doubt that I will ever use Notepad or Wordpad again!

So there is the Holy Trinity, Audacity, VLC, and Notepad++. All powerful, easy to learn and use, and free! I promised you an “and One” bonus, though, so here is your extra shot. Even on Amazon.com, you are likely to pay well into three figures for the world’s best known photo enhancement and manipulation software tool, Adobe Photoshop. Photoshop is used extensively by photographers, videographers, artists, designers and hobbyists. But, like the other categories we have been discussing, there is a free alternative that offers a majority of the same features, and for free! The GNU Image Manipulation Program – affectionately known as GIMP, has an enormous user base (great when you need some advice), an online magazine – which should soon be published monthly, and loads of features that are most frequently used by owners of PS, including various painting tools (Brush, Pencil, Airbrush, etc.), gradient editors, blending tools, selection tools, editable layers, image transformation, full alpha-channel support, and tons more. GIMP sports a customizable interface, great documentation and tutorials, and that big user base we mentioned before. GIMP handles files in most all of the formats you would ever need, including bmp, gif, jpg, tiff, tga, and png. It runs on all of the major platforms. GIMP is a great bonus for this three point play!

And did we mention all these great programs are free? What are you waiting for?

Me/Not Me

What do Peterson Hawk, Rosslyn Villanueva and Peter the Pumpkin Eater have in common? Answer: they are all fictional characters. Unlike the nursery rhyme character, though, the other two names mentioned are connected to profiles on LinkedIn. In fact, it seems that Rosslyn and Peterson may be fictional identities. Why do I think this? Here’s the story.

The aforementioned Rosslyn Villanueva sent me a link request recently, and because she purported to be an employee of the Conrad Hilton Foundation – a group I recently did some work with – I accepted. I have been in the habit of accepting invitations from LinkedIn users whenever I see a connection that seems logical, as I am a big fan of LinkedIn and the power of a wide-spread business contact network. Almost immediately, however, I received an internal communication from Rosslyn, inviting me to join a “new professional social network”, SalaryShark.com. Curious, I looked at the SalaryShark website. It seems legitimate, and there was nothing to suggest that I was going to be asked to pay money or help ransom someone from a small central African kingdom, but the landing page of the website didn’t really tell me all that much, particularly why it would be better than, say, LinkedIn! So I googled SalaryShark and that’s when the fun began. At the top of the list was a link to a September 22, 2014 posting by Cameron Davidson, (who appears to be a real person, by the way) titled “SalaryShark.com – is it a SCAM?”.

The thrust of Cameron’s post was that he had a similar experience to my exchange, and as he looked through the SalaryShark site he was struck by how attractive the members seemed to be. So, he put on his private eye hat and went to work “reverse Googling” some of the images of SalaryShark members (if you haven’t done this before we will explain how below). Surprise, surprise! He immediately found that several of the member profiles on SalaryShark were using hijacked photos of attractive people, in this case they were all women. From the examples he gave, as well as my own follow up, it appears that photos are being ripped from IMDB and other sites of B List actresses (i.e. they are attractive but you would not immediately recognize them) and used to create profiles to build the buzz for the website. Comments from others on this post make it pretty obvious that it is hardly an isolated incident

And, the problem is not only on SalaryShark, when I went back and performed an investigation on Rosslyn Villanueva, I found that (a) Rosslyn’s photo on LinkedIn is actually that of an actress named Vanessa Verduga, (b) the only significant Google results for a search of “Rosslyin Villanueva” are her LinkedIn and SalaryShark profiles, and (c) other than the aforementioned links she created, there is no evidence that there is anyone working at the Conrad Hilton Foundation by this name. I sent a note to a (very real!) contact at the Foundation to check this out and will post that result once I have it. Now that my curiosity was piqued, I went back and looked at another profile of a person who had recently connected on LinkedIn, Peterson Hawk. His photo also turned out to belong to someone else, and the dearth of information about Mr. Hawk, who allegedly has a Ph.D. from Harvard Law School and served on the Law Review there, suggests that he, too is a fictitious character. Mr. Hawk has not solicited me for anything yet, and now he can’t because I have severed the LinkedIn Connection.

So what’s the take-away from all of this? First and foremost, it seems SalaryShark may be employing, or at least tolerating fake profiles both on its own site and elsewhere as part of a strategy to increase membership. This sort of tactic can be valuable if you are looking to encourage advertisers or other paid supporters to spend some money with you, or if you are wanting to sell your online enterprise. I’m not suggesting that either of these strategies is the case with SalaryShark, but a quick look at one online tracking site shows that, although flatlining for many months, the site showed a visible spike in traffic starting around the second week in October. It’s curious to say the least, and in my opinion does not recommend SalaryShark as a place I would want to be connected with.

Second, this chain of events has definitely created an aura of caution that I will take moving forward when I am approached by a LinkedIn user for a connection. I hardly want to go back through the many connections I have already, but when a stranger asks to connect, I am likely now to send them a follow up note asking why I should join their LinkedIn network. And, I bet I will reverse Google more photos, too. About that – here’s what I’m talking about. If you see a photo and you want to find out any other place on the Web where the photo is posted, just follow the instructions posted by Google Support. It’s really easy. You might want to do this with photos of yourself, especially those you use on popular social media platforms like LinkedIn, Twitter, or Google+. Who knows, you might be one of the beautiful people being used for some online “funny business”!

Get On Board On LinkedIn

If you have been reading my commentaries for very long, you probably already know that I am a big fan of LinkedIn. In fact, I consider it to be the most important social media platform on which I participate! Whether you are looking to establish an influential presence among your peers, connect with people around the world in mutually beneficial relationships, stay in touch with what is happening in the industries you follow, or use social media most effectively for B2B transactions, I favor LinkedIn above Twitter, Facebook, Pinterest, Google+ of any of the other options.

Remembering some of the best advice I was ever given (thanks, Mom!) I also believe that “if you are going to do something at all, you should try to do it well”. Fortunately, there is no shortage of people out there who are willing to weigh in on what “doing it well” on LinkedIn means. In fact, there are so many good ideas that it may be hard for a new LinkedIn member to decide what – or how much – of the available advice they should take.

At the risk of adding another gallon of water to an already full pool, I am going to weigh in with my five best tips for getting started right on LinkedIn. If you are a newcomer, you may find this to be very helpful. Even if you have been spending time on LinkedIn for a while, I hope you might pick up a good idea or two as well.

YOUR PROFILE: This is where to start – I can’t overstate the importance of being as complete and thorough as you can be when developing your profile. For most of the people you will be connecting with on LinkedIn, this is your résumé. What they read here is all they will know about you when they consider connecting, or agreeing to connect with you if you send them an invitation. Make sure you don’t leave them wanting or wondering. Don’t forget to add a photo, it makes your profile 10 times more likely to be viewed!

GET OFF TO A GOOD START: Having a bit of a community behind you will be helpful when you start to make connections. Because LinkedIn is a large networking group, people need to know if a connection with you is going to bring them into contact with a sizeable number of new people, or if you are just going to ride on their coattails. Because of this, the connections number is one of the things a lot of people will look at closely when viewing your profile. Let’s face it, when you see anyone with 500+ connections, you can be pretty sure that this is a person who would be worth linking to.

BE RESPONSIVE: Remember, this is a “social network” for business people, so be social. When you send a request to someone for a connection, give them a reason to want to link up. When I receive a request that says “I’d like to add you to my professional network on LinkedIn”, my first question is “Why should I do that?” It seems too obvious, almost lazy. When someone says “I read over your profile and it sure seems like we seem to have a lot of common interests, like helping nonprofit organizations be the best that they can” I feel like this person has really taken the time to think before they reached out to me, and in turn I am more likely to respond in a positive way. Another opportunity for professional, respectful responsiveness arises if someone accepts your request for a connection. Don’t just smile and put another notch on your belt, send a brief thank you note to cement the new relationship. When you are on the other side of this equation, the same rule holds true. If you have decided to accept a link request, don’t just click the button. Take a moment to look at the requester’s profile, determine why you might actually want to be networked with this person, and send them a quick note thanking them for reaching out to you. The objective is not just to amass connections, but to develop meaningful relationships with people who will be beneficial to know.

BE ACTIVE IN GROUPS: I think that the real value of LinkedIn lies not primarily in the one-to-one connections you make (although these are of course critical), but in the LinkedIn groups. When you become an active participant in Groups, you can stay abreast of new developments, ask and answer questions, build your professional reputation, and – most importantly – dramatically amplify your reach. Even if you have 500 LinkedIn connections, which would put you in the top third of LinkedIn users by the way, you can probably find at least one group that deals with an area that is interesting to you which has 5,000 or 8,000 or even 10,000 participants. That means when you post in a group discussion your comment shows up to 10 or 20 times as many people as you are connected with. Great leverage! Invest some time in researching groups and finding those that are closest to your interests AND have a lot of active members.

Once you’ve joined some groups, participate! Read through the postings and respond when you have something to say. Even if you just click the Like button at the bottom of a comment to let someone know you appreciate their remarks or comments, you’ll get their attention. Be sure also to follow conversation threads so that you are updated when new comments are added. Keeping valuable discussions going is the best way we can all learn from each other on LinkedIn.

GOOD EDITING: This last idea is rarely mentioned in LinkedIn “how to” articles, but it might be the most crucial of all of the above. Not everyone is going to be the most creative or imaginative writer, but we can all take a little time to make sure that what we put down in writing is articulate, and that we use good sentence structure and correct punctuation. Write in your voice, using language that you aren’t even sure you understand will often result in communication that misses the mark. Write what you want, and then read what you’ve written before posting it for all of the world to see. Oh, and please, please use spell checking. In this modern digital age, there is no excuse for misspelled words. If you want to connect with the pros, write like a pro.

I hope these five ideas will get you off to the right start on LinkedIn. Come visit again, I plan to post some advanced LinkedIn strategies down the road. Happy Linking!

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